Microsoft File Transfer Manager is the tool used by Microsoft to download MSDN Subscription files. It is a nice little tool and very handy when getting rather large updates for Microsoft products.

Sometimes though the download item get stuck in the queue and the Transfer Manager keeps trying to download them over and over again, often it notifies that the file is no longer available for download, offers to remove it from the queue but doesn’t actually remove it. Next time it does this all over again. That is very frustrating since there is no Remove or Delete button/context menu in the program!

The trick to clean up the queue is to go to

C:\Users\%USERNAME%\AppData\Roaming\Microsoft\File Transfer Manager\RequestQueue

and delete all files in that directory.

For Windows XP the directory is

c:\Documents and Settings\%USERNAME%\Application Data\Microsoft\File Transfer Manager\RequestQueue

Very simple solution to an annoying problem!